General conditions of sale

Clause 1: Purpose and Scope

The present general conditions of sale (CGV) constitute the base of the commercial negotiation and are systematically addressed or given to each purchaser to enable him to place order.

The general conditions of sale described below detail the rights and obligations of the company Grand Décor and its customer within the framework of the sale of the following goods: decorations XXL.

Any acceptance of the quotation / order form including the clause “I acknowledge having read and accepted the general conditions of sale attached” implies the buyer’s unreserved acceptance of these general conditions of sale.

Clause n° 2 : Price

The prices of the goods sold are those in effect on the day the order is taken. They are denominated in euros and calculated exclusive of tax. Consequently, they will be increased by the VAT rate and transport costs applicable on the day of the order.

The company Grand Décor grants itself the right to modify its prices at any time. However, it undertakes to invoice the goods ordered at the prices indicated at the time the order is placed.

Clause 3: Discounts and rebates

The proposed prices include the discounts and rebates that the company Grand Décor would have to grant taking into account its results or the assumption of responsibility by the buyer of certain services.

Clause n° 4 : Escompte

No discount will be granted for early payment.

Clause 5: Terms of payment

The means of payment indicated on the site is the bank card, via the 3D SECURE secure payment system. The accepted credit cards are Carte Bleue, Visa, Mastercard, American Express, Paypal and bank transfer with proof of transfer.

The company Grand Décor does not take in charge the banking expenses relating to payments coming from countries not members of the European Union.

Online payment security.
The company Grand Décor implements all the necessary means to ensure the confidentiality and the safety of the banking data transmitted on the Site. The Site is equipped with an online payment security system that encrypts your banking data.

In order to prevent fraud, our partner: 3D SECURE, will be able to check the banking data that you communicate to him and to adopt any other measure necessary to the verification of your identity in order to make sure that the person whose banking coordinates are used is indeed the same one as the one who carried out the order.

The occurrence of an unpaid order due to fraudulent use of a bank card will result in the registration of your bank details in relation to your order associated with this unpaid order in a payment incident file implemented by 3D SECURE. An irregular declaration or an anomaly may also be subject to specific treatment.

Clause n° 6 : Late payment

In case of total or partial non-payment of the goods delivered on the due date, the buyer must pay Grand Décor a late payment penalty equal to three times the legal interest rate.

The legal interest rate retained is that in force on the day of delivery of the goods.

As of January 1, 2015, the legal interest rate will be revised every 6 months (Ordinance No. 2014-947 of August 20, 2014).

This penalty is calculated on the amount including VAT of the sum still due, and runs from the due date of the price without any prior formal notice being necessary.

In addition to the late payment penalties, any sum, including the deposit, not paid on its due date will automatically give rise to the payment of a fixed penalty of 40 euros due for collection costs.

Articles 441-10 and D. 441-5 of the Commercial Code.

Clause 7: Resolutory Clause

If in the fifteen days which follow the implementation of the clause “Delay of payment”, the purchaser did not discharge the remaining sums due, the sale will be solved of right and will be able to open right to the allocation of damages to the profit of the company Grand Décor.

Clause n° 8 : Retention of title clause

The company Grand Décor keeps the property of the sold goods until the complete payment of the price, in principal and in accessories. In this respect, if the buyer is the subject of a receivership or liquidation, Grand Décor reserves the right to claim, within the framework of the collective procedure, the goods sold and remaining unpaid.

Clause 9: Delivery

Delivery is made by depositing the goods at the place indicated by the buyer on the order form.

The delivery time indicated during the registration of the order is given only as an indication and is not guaranteed.

Consequently, any reasonable delay in the delivery of the products will not give rise to the benefit of the buyer to :

  • the awarding of damages;
  • cancellation of the order.

The risk of transport is borne entirely by the buyer.

In case of missing or damaged goods during transport, the buyer will have to formulate all the necessary reserves on the order form at reception of the said goods. These reservations must be confirmed in writing within five days of delivery, by registered mail addressed to the company. More information here

Clause n° 10 : Force majeure

The responsibility of Grand Décor cannot be implemented if the non-execution or the delay in the execution of one of its obligations described in the present general conditions of sale results from a case of force majeure. In this respect, force majeure means any external, unforeseeable and irresistible event within the meaning of Article 1148 of the Civil Code.

Clause 11: Right of withdrawal

The customer has the possibility to cancel any order free of charge and without justification as long as it does not contain personalised items and as long as it has not already been shipped. The consumer customer has a period of 14 days from the date of receipt of the goods or performance of the service to withdraw from the contract. Grand Décor undertakes to provide a response or corrective measures within 30 days. For any retraction, please contact the company Grand Décor by phone at 04 81 17 07 75 or by mail :

Items must be repackaged in their original packaging and may be exchanged or refunded upon return to our warehouse. The costs of return (packaging and transport) shall be borne by the user. The total amount of these fees will be communicated to you by Customer Service. (As an indication, the amount of these return costs may not be less than 80 euros excluding VAT).
The user’s request for exchange must be made within 14 days from the date of receipt or collection of the package. If the new order is for a higher amount, the user must enclose payment for the balance with the exchange request. Conversely, if the amount of the exchange is less than the initial amount, the user will receive a cheque letter or a credit note in the form of a code (usable on the site) for the reimbursement of the difference.
Assembled and assembled items cannot be returned or exchanged.

Clause 12: Jurisdiction

Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law.

In the absence of an amicable resolution, the dispute will be brought before the Registry of the Commercial Court at 36 Rue de la Résistance, 42000 Saint-Étienne.